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Validation of E-Learning Management Model Based on Human Resource Development in the Customs Administration of the Islamic Republic of Iran
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Simin Noorbakhsh   , Fereshteh Kordestani , Yalda Delgoshaei * , Baharak Shirzad Kebria |
| Department of Educational Management and Higher Education, Central Tehran Branch, Islamic Azad University, Tehran, Iran , yal.delgoshaei@iau.ir |
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Abstract: (30 Views) |
Introduction: The present study aimed to design and validate an e-learning management model based on human resource development in the Customs Administration of the Islamic Republic of Iran.
Methods: This study was applied in terms of purpose, based on a critical paradigm, and employed an exploratory mixed-methods approach (qualitative-quantitative). In the qualitative phase, participants included 19 university professors and experts from the Customs Administration, selected through purposive sampling. Data were collected via semi-structured interviews and analyzed using the constant comparison method along with open, axial, and selective coding. In the quantitative phase, the statistical population consisted of managers of the Customs Administration of the Islamic Republic of Iran, from which 227 individuals were selected through stratified random sampling. Data were collected using a researcher-made questionnaire and analyzed using structural equation modeling with Smart PLS version 4 software.
Results: The qualitative findings led to the identification of 5 general categories and 22 subcategories within the paradigmatic model of Strauss and Corbin (2008), including: causal conditions (managerial, technological, and cultural support); contextual factors (infrastructure, culture, and human resources); intervening factors (human-technical resistance); strategies (needs assessment, technology, and motivation); and consequences (developmental and performance-related). The quantitative results also indicated that the extracted model had a good fit; validity indices (convergent and divergent validity) and reliability (Cronbach's alpha and composite reliability) were confirmed, and model fit criteria such as RSMR and NFI showed appropriate levels.
Conclusion: The designed model has sufficient validity and fit, and can serve as a comprehensive framework for establishing an effective e-learning system and developing human resources in the Customs Administration of the Islamic Republic of Iran.
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Article number: 1 |
| Keywords: E-Learning, Human Resource Development, Paradigmatic Model, Customs Administration of the Islamic Republic of Iran, Structural Equation Modeling. |
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Type of Study: Original Article |
Subject:
Marine Medicine
Received: 2026/06/15 | Accepted: 2026/06/15 | Published: 2026/11/14
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